FAQ

1.How long does it take to develop a custom pneumatic tool?

Development timelines vary quite a bit, mostly based on how much custom work is needed. Real‑world projects usually run anywhere from several weeks up to a few months. This covers all the main steps: design work, building initial prototypes, and going through full rounds of testing.

2.Can you customize the pneumatic tools' branding for my company?

Absolutely, we can do branding customizations for you. We're able to adjust elements like your logo, brand colours and product packaging, so the final items fit well with your overall brand look and feel.

3.What are the minimum order quantities for OEM products?

MOQ is different for each product, and it also changes based on how much customisation you need. Feel free to get in touch with us, and we can go over your exact needs together.

4.How to request technical support for my components?

Please send over your model number and serial code - you'll find both printed on the product nameplate.
To help us troubleshoot your issue more quickly, also share relevant operating details: working pressure, the type of media being used, and any failure symptoms you're seeing.

5.Can I lubricate pneumatic components myself?

For regulators and filters: most units come pre-lubricated from the factory, so you don't need to add extra oil. Too much lubrication will wear out and damage the seals.
For moving components such as manual valves: apply light non-corrosive oil (ISO VG 32), following the specifications laid out in the operation manual.

6.How often should I replace filter elements or seals?

Filter cartridges: swap them out every 6-12 months if your working environment is fairly clean. If you're operating in dusty or heavily contaminated conditions, plan for monthly replacements instead.
Seals: do a yearly check for cracks or swelling. Swap them out once you spot wear-related issues like leaks or material hardening.
Quick practical tip: keep a spare parts kit with extra filters and O-rings ready. This lets you carry out fast repairs and cut down on equipment downtime.

7.How to address oil carryover from an oil mist separator?

Running into oil carry-over issues with your oil mist separator? Here's what you can check.
Double-check your filter's filtration rating. For fine oil aerosols, you'll want to upgrade to a 0.3μm grade filter.
Take a look at oil levels coming in from upstream. Too much incoming oil is a common cause, so make sure your upstream lubricators are properly adjusted.
Also swap out the filter element once it hits the end of its service life - usually between 5,000 to 10,000 operating hours.

8.What causes inconsistent pressure regulation in my system?

If you're dealing with inlet-pressure fluctuations, fit a pressure stabilizer or install a bigger air receiver tank.
A worn-out regulator diaphragm will cause issues too. Use an original-equipment diaphragm replacement kit; off-the-shelf generic parts are not recommended.
Check all connection points for looseness. Tighten up loose fittings, or swap out any worn O-rings and NPT seals that have become damaged.

9.Why is my filter bowl filling with condensate too quickly?

There may be no drain valve or auto-drain fitted on the unit. You can fit either a manual or automatic drain to get rid of moisture on an ongoing basis.
Your incoming air lacks proper pre-treatment. For high-humidity working conditions, add a refrigeration dryer on the upstream side.
A blocked filter element can also trigger this issue. Replace or clean the element following your regular maintenance schedule.

10.What are the best practices for installing pneumatic components?

For system cleanliness: blow out your pipelines with compressed air to clear away debris before hooking up any components.
When it comes to installation orientation: fit filters and regulators matching the air-flow direction shown by the arrow markings. For best diaphragm performance, mount regulators upright, unless the product documentation states otherwise.
On torque settings: work with a torque wrench so you don't over-tighten fittings. As an example, G1/4 threads call for 12-18 N·m; over-torquing can easily strip or damage threads.